Delivery Information

IMPORTANT DESPATCH INFORMATION, PRICES AND DEADLINES

All times quoted refer to normal working days (Monday – Friday) excluding Bank Holidays and National Holidays (Please check for special arrangements during the Christmas/New Year Period)

The deadline for next working day delivery is 2.00pm. (1400Hrs UK Time)

Please note that orders received after 2.00pm may not be dispatched on the day the order is received.

Orders placed between 2.00pm on Friday and 2.00pm on Monday will be dispatched on Monday and the next working day delivery will be on Tuesday.

If you have an urgent requirement for delivery at the weekend or it is after our 2pm cut-off, please call us on 01895 232 626 and we will do everything possible to meet your special requirements.

 

DestinationWeightPriceSpeed of delivery
    
UK MainlandUp to 500g£5.00Ist class post
 Up to 1Kg£10.00Special delivery next working day
 Up to 10Kg£12.50Next working day
 Over 10Kg and up to 20Kg£17.50Next working day
 Over 20Kg£17.50 + 30p per Kg over 20KgNext working day
 
Non UK Mainland (Zone 1) delivery prices shown below are for guidance only (based on weight, not volumetric sizing) and are subject to change.
 
Northern IrelandUp to 1Kg£10.00Special delivery next working day
 Over 1Kg and up to 10Kg£35.00Next working day
 Over 1Kg and up to 10Kg£27.502-3 working days
 Over 10Kg£35.00 + 85p per Kg over 10KgNext working day
 Over 10Kg£27.50 + 40p per Kg over 10Kg2-3 working days
    
EireUp to 1Kg£14.50International signed for
 Over 1Kg and up to 10Kg£40.00Next working day
 Over 1Kg and up to 10Kg£30.002-3 working days
 Over 10Kg£40.00 + £1.80 per Kg over 10KgNext working day
 Over 10Kg£30.00 + 80p per Kg over 10Kg2-3 working days
    
Isle of WightUp to 1Kg£10.00Special delivery next working day
 Over 1Kg and up to 10Kg£25.00Next working day
 Over 1Kg and up to 10Kg£20.002-3 working days
 Over 10Kg£25.00 + 40p per Kg over 10KgNext working day
 Over 10Kg£20.00 + 30p per Kg over 10Kg2-3 working days
    
Isle of MannUp to 10Kg£55.002-3 working days
 Over 10Kg£55.00 + 85p per Kg over 10Kg2-3 working days
    
Isles of ScillyUp to 10Kg£55.002-3 working days
 Over 10Kg£55.00 + 85p per Kg over 10Kg2-3 working days
    
Channel IslandsUp to 10Kg£55.002-3 working days
 Over 10Kg£55.00 + 85p per Kg over 10Kg2-3 working days
    
 All Scottish IslesUp to 10Kg£55.002-3 working days
 Over 10Kg£55.00 + 85p per Kg over 10Kg2-3 working days
 

We do all that we can to ensure that your order arrives within three working days of despatch and many arrive the next working day. We do not deliver on weekends or Bank Holidays.

As our deliveries are sub-contracted to third parties, we are unable able to specify a delivery time.
Due to the high value of our goods, our carriers are instructed to obtain a signature of receipt, therefore someone should be at your delivery address to receive the goods. The only exception to this is orders weighing up to 500g sent by first class mail that don't require a signature and is not a guranteed delivery.

If there is nobody available to receive the delivery at your stated delivery address, the courier company will usually leave a card for you to organise your own collection from your local depot.

If you require redelivery due to no-one being there, then each re-delivery must be paid for in advance; the cost of each redelivery will be a minimum of £9.99 +VAT, or 50% of our normal (non-promotional) delivery charge +VAT - whichever is higher. Strict enforcement of this delivery policy helps keep our delivery charges to a minimum for the majority of our customers.

Our courier arrives at approximately 14:30 each day so we have a 14:00 hours cut-off for orders. We always work hard to ensure that orders received before the cut-off are dispatched that day. Any orders received after the cut-off will be despatched the next working day.